These Terms govern your use of CoolVPN, operated by Sipahi Software Ltd.. By using the Service, you agree to these Terms.
1) Account & Eligibility
- You must be legally capable to contract in your jurisdiction.
- Keep credentials confidential; you’re responsible for account activity.
2) License
We grant a limited, revocable, non-transferable license to use the Service in accordance with these Terms.
3) Acceptable Use
Do not use the Service for illegal activities, infringement, spam/DDoS, malware, or to bypass limits/abuse the network. We may suspend/terminate for violations.
4) Privacy & No-Logs
We operate with a no-activity-logs practice as described in our Privacy Policy.
5) Features & Fair Use
All plans include always-on protection, auto-connect, Kill Switch, optional ad/tracker blocking, per-tab routing (Chrome), DPI bypass/Stealth profiles, and access to our multi-Gbps backbone. Capacity varies by region and conditions; we may apply fair-use to maintain stability.
Annual+ (Dedicated server) on eligible annual plans: single-tenant node with consistent IP. Geography and provisioning times vary.
6) Availability & Changes
Service is provided “as is” and “as available.” We may update features, clients, or discontinue legacy versions for security.
7) Payments, Renewals, Refunds
- Subscriptions renew automatically unless canceled.
- Prices/currencies/taxes depend on billing region.
- Refunds follow our Refund Policy.
8) Disclaimers
No guarantee of access to every third-party platform; geo-unblocking can vary due to third-party countermeasures.
9) Limitation of Liability
To the maximum extent permitted by law, we’re not liable for indirect/special/consequential damages or lost data/profits. Aggregate liability is limited to fees paid in the 12 months preceding the claim.
10) Termination
You may cancel anytime. We may suspend or terminate for breach, abuse, or non-payment. License ends upon termination.
11) Governing Law & Disputes
Governing law and venue: England & Wales; courts of London, UK have exclusive jurisdiction (consumers retain non-waivable rights).
12) Contact
Sipahi Software Ltd.
Email: support@coolvpn.app